To obtain a refund, send an email to
requesting a return authorization number (RAN). Any returns that are
received without an RAN will be discarded. The return must be
postmarked within 30 days of the original postmark of the order. Opening a
bottle constitutes satisfaction and no refund, for that bottle, will be given. A full refund,
less a 10% handling charge, will be given for any and all unopened bottles. Package
all unopened items along with a copy of your
invoice. Clearly mark the return authorization number on the outside of
the box. Returns will be processed within one week of receipt for a full
refund of the purchase price. No refunds will
be given for returned orders due to customer refusal. In other words, if
an order is not accepted at the time of delivery, or not picked up when a notice
has been left at the shipping address, a refund will not be issued.
If any Quantum-Rx (Quantum Nutrition Labs) products are purchased, they must have been shipped via UPS Ground and then returned,
unopened, via UPS Ground in order for a refund to be issued. Quantum products have been painstakingly protected from gamma radiation. UPS Ground is the only carrier that does not irradiated its packages. Therefore, Health Products USA will only accept radiation-free Quantum products for refund.
This policy will be overridden by product-specific refund policies which will be stated on the applicable product purchase pages. When no other return policy is stipulated, the aforementioned terms will apply.
When you increase the pH of your body's tissues, harmful pathogens cannot
survive. By moving your pH into the "feel good" balanced pH range, you
should experience a significant improvement in your energy, flexibility,
mental alertness and overall mood.